Our Privacy Policy
Your privacy is important to us. Unmask the Invisible is all about illuminating the brain injured community. We handle sensitive and personal data from our donors, program participants, volunteers, and general supporters with the utmost care. We strive to be transparent, so you have confidence in how we approach your privacy.
Information Collection
Unmask the Invisible is the sole owner of the information collected on our forms and website. We do not share or sell data, including personal information.
Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website
Programs
If you choose to register for a program, Unmask the Invisible collects personal information from you via an online form. The data collected is then stored in our secure online database.
Information Unmask the Invisible collects in request, participation or feedback forms includes but is not limited to identifiable information such as name, address, email address, date of birth, other demographic information, and health information related to traumatic brain injury.
The information provided to us from our forms is never sold to third parties. We collect this information to improve the services we provide as an organization. The data we collect is kept confidential from third parties unless we are required by law to provide it.
Cookies
Unmask the Invisible website, like many websites, uses cookies to collect information as you navigate our website. We also collect certain information, such as device category, browser type, operating system, IP address, and other information. We use this information to analyze trends and track the navigation around our website.
Google Analytics
We use Google Analytics for website tracking. For example, tracking traffic on which Unmask the Invisible webpages are viewed the most, how long people stay on a page, or how you move from one page to another.
Online Donations
Supporters who make monetary contributions through our websites (or other third party fundraising platforms) are asked to provide information, which is stored in our database. We never sell a donor’s information to third parties.
Data Retention and Erasure
In most cases, we retain your personal information to inform the growth of Unmask the Invisible programming. If you no longer want us to use your information, you can request that we erase your personal information from our database. Please note that if you request the erasure of your personal information, we may retain and use some of your information to the extent necessary to comply with legal obligations (i.e., legal reporting, tax information, donation information). To request removal from our database, email us at admin@unmasktheinvisible.org
You may also wish to see a copy of your personal information that we have on file. Email us at admin@unmasktheinvisible.org to obtain a copy of your information.
Text Messaging Terms & Conditions
General - When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Unmask the Invisible. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Unmask the Invisible. We reserve the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. We also reserve the right to change the short code or phone number or alphanumeric sender where messages are sent.
Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages. Your consent to receive marketing messages is not a condition of purchase.
Carriers - Carriers are not liable for delayed or undelivered messages.
Cancellation - Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Unmask the Invisible again, just sign up as you did the first time and we will start sending messages to you again.
Info - For support regarding our services, email us at info@unmasktheinvisible.org or, if supported, text "HELP" to 8024328931 at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages, we send you from Unmask the Invisible, you may also access instructions on how to unsubscribe and our company information by following that link.
Transfer of Number - You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply "STOP" from the original number or notify us of your old number at info@unmasktheinvisible.org. The duty to inform us based on the above events is a condition of using this service to receive messages.
Messaging Terms Changes - We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrolment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.
Updates to Our Privacy Policy
Changing business practices and circumstances may require that we make changes to this privacy policy from time to time. Any changes will be reflected on this website. Unmask the Invisible, Inc. reserves the right to modify its website and/or this Privacy Policy at any time and users are deemed to be apprised of and bound by any such modifications. Our goal is to provide all services to visitors to the Unmask the Invisible website in a friendly and efficient manner while maintaining their privacy. If you have comments or questions regarding privacy, please contact us.
Contact Us
If you have questions about our Privacy Policy or would like to opt out of receiving email communications from Unmask the Invisible, please contact us at: admin@unmasktheinvisible.org.
You may also reach us via mail at: Unmask the Invisible, 2 Buck Rd., Suite 8, Hanover, NH 03755.
